A new application (for phones) is now available that can help you protect your EBT cash and food benefits. The EBT website now also has these additional security measures. The electronic thefts of benefits has dramatically increased, and these different options can help you keep your benefits safe.
The mobile phone application is called “ebtEDGE.” You can install that application on your phone through GooglePlay or the iStore. For computer and tablet users, you can access the card functions through the EBT cardholder portal at this link.
People with existing cardholder accounts set up on the website portal will have their information carried over to the new system. The first time you log in, however, you will be asked to set up challenge questions and answers for increased security. People first setting up their website accounts will also need to set up those questions/answers.
If you get a message that the username/password is ‘invalid’ OR you want to register for the first follow the instructions on the login page of the application.
EBT Customer Service will be available to help you: · Customer Service Email: [email protected]
· Toll-Free Customer Service Number* 877-328-9677
*also found on the back of EBT card
EbtEDGE will allow you to easily change your PIN – even turning it off until you want to use the card, so people cannot electronically steal your card and PIN information. You can also stop the card from being used out of your county or state, and other security measures. Click here to see all the new ways you can protect your benefits.