When contacting people regarding social service programs, counties would not be able to use blocked numbers under a new bill proposed in the California Legislature this year.
From Assemblymember Laurie Davies, R-Laguna Niguel, the bill would require calls made by counties or on behalf of counties to an applicant or recipient of a social services benefits program to be made using a displayed number. A majority use blocked, or masked, numbers, her office said.
Davies said immigrants, people with disabilities and elderly residents, in particular, may not answer calls from a blocked number — and they could then be denied needed benefits.
