If you get help from Sacramento County to pay for food, health care or housing — and almost half of all residents receive some kind of public assistance — you likely have visited MyBenefits CalWIN to apply for, renew or manage your benefits.
Well, that access point changes this week.
On Monday, the MyBenefits CalWIN site, mybenefitscalwin.org, began redirecting thousands of users to a brand new online portal, BenefitsCAL.com, where they will be directed to create new accounts and link to the personal information already in their files.
“We do have a large percentage of our customers who utilize our online services with our current system,” said Roselee Ramirez, manager of the human services division in the county’s Department of Human Assistance.
Ramirez said the team has been meeting with community-based organizations and advocates to encourage users to create new accounts.
“We want to make sure all our customers are aware of that, so we can help them with getting up on the new online system,” Ramirez said.
BenefitsCal has gone through several years of testing and includes updates that take advantage of 21st century technology, like using cell phones to scan and upload documents, said consumer advocate David Kane of the Western Center on Law & Poverty.